Privacy policy

This policy applies to information collected through our website, our advertising and lead forms (including Facebook and Google lead forms), phone calls, SMS/text messages, email, direct mail, and in-person interactions.

Information you provide. When you contact us, subscribe to communications, request information, register, or submit a property through our website or a lead form, you may be asked to provide your name, email address, mailing address, phone number, and property details or preferences. You may also provide information about your home, business, or property situation, and in some cases financial information (such as income, debt, or pre-approval status) needed to analyze your situation. You may visit our website anonymously.

Information collected automatically. We may collect information about your device, including your IP address, operating system, browser type, and pages visited, using cookies and Google Analytics to improve the browsing experience; this analytics data does not identify any individual. We may also collect advertising data (such as ad campaign identifiers, click timestamps, and device type) from ad platforms to measure and optimize our marketing.

Information from other sources. We may collect contact information and property information (such as ownership records, parcel data, and mailing addresses) from public records, county appraisal districts, licensed data providers, and marketing partners, including for property owners who have not previously contacted us. We treat all such information under this Privacy Policy.

Any of the information we collect from you may be used in one of the following ways:

To process transactions. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for their independent marketing purposes without your consent. We share information only as described in this policy — to deliver the information, products, or services you request, to complete a real estate transaction, or to comply with the law.

To send periodic emails. The email address you provide may be used to send you information, respond to inquiries, and answer other requests or questions. Every marketing email includes an unsubscribe link.

To comply with legal obligations, including fair housing and consumer protection laws, and to respond to lawful requests from authorities.

For telemarketing and text-message purposes. Where you provide “prior express written consent” within the meaning of the Telephone Consumer Protection Act (“TCPA”) — for example, by checking a consent box on one of our web forms, texting an opt-in keyword, or signing a written agreement — you consent to receive telephone calls (including artificial voice calls, pre-recorded messages, and calls delivered via automated technology) and text/SMS messages at the telephone number(s) you provided to New Door Investments. We keep records of the consent you provide.

• You are not required to provide this consent to obtain access, request information, or purchase our services.
• Message frequency varies; marketing messages will generally be no more than 4 per month, and transactional or informational messages (such as appointment confirmations or updates about your inquiry or transaction) are sent as needed.
• We send text messages only between 8:00 a.m. and 9:00 p.m. in your local time zone.
• You may opt out at any time by replying “STOP,” “END,” “CANCEL,” “QUIT,” “OPT OUT,” or “UNSUBSCRIBE” to any text message, or by using any other reasonable means of telling us to stop. We will honor opt-out requests promptly, and in no case later than 10 business days after receipt. Reply “HELP” for support.
• Message and data rates may apply. Mobile carriers are not liable for delayed or undelivered messages.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent (including your phone number and your SMS consent) will not be sold, rented, or shared with any third party. All other categories of information described in this policy exclude this mobile opt-in data.

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties for their independent marketing purposes without your consent. We may share your information as follows:

Service providers. We use trusted third-party service providers — such as our CRM, marketing, communications, and analytics platforms — who process information on our behalf, only for the purposes described in this policy and under confidentiality obligations.

Transaction parties. We may share your information with third parties who are necessary to complete a real estate transaction or provide a service you have requested — for example, buyers, sellers, lenders, title companies, surveyors, engineers, inspectors, attorneys, and co-brokers — but only for that purpose and in accordance with applicable law.

Legal requirements. We may release information when required to comply with the law, enforce our site policies, respond to lawful requests from authorities, or protect our or others’ rights, property, or safety.

Cookies. Our website and marketing platforms use cookies and similar technologies to remember your preferences, understand how visitors use our site, and support our advertising. You can set your browser to refuse cookies, though some site features may not function properly.

Google advertising and remarketing. This website may use Google Analytics and the Google remarketing service to advertise on third-party websites (including Google) to previous visitors to our site — for example, visitors who did not complete an inquiry form. Third-party vendors, including Google, use cookies to serve ads based on past visits to our website. You can opt out of personalized Google advertising through Google’s Ads Settings.

Meta (Facebook/Instagram) advertising. We may use the Meta Pixel, Custom Audiences, and Meta Lead Ads to deliver and measure advertising on Facebook and Instagram, including advertising to previous visitors of our site. When you submit a Meta lead form, the information you provide is treated under this Privacy Policy as well as Meta’s own privacy policy. You can manage ad preferences in your Facebook/Instagram settings.

Fair housing. We do not use sensitive characteristics (such as race, religion, national origin, familial status, or disability) for advertising targeting, and we conduct our advertising in compliance with the Fair Housing Act and applicable fair housing laws.

Do Not Track. Some browsers offer a “Do Not Track” (DNT) signal. Our website does not currently respond to DNT signals, as no uniform standard has been adopted.

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access it. We limit access to personal information to team members and contractors who need it to perform their duties, and we use secure systems and encryption where appropriate. We regularly review our data protection practices.

We retain personal information only as long as necessary for the purposes described in this policy, to complete a transaction, or to meet legal, tax, or record-keeping requirements. We do not retain financial or other sensitive information longer than necessary.

You have the right to access, update, or delete your personal information at any time by contacting us at the address below.

• Email: unsubscribe using the link included in every marketing email.
• SMS: opt out by replying “STOP” (or any of the keywords listed above) to any text message; we honor opt-outs within 10 business days.
• Phone: ask to be placed on our internal do-not-call list at any time.
• You may also request a copy of the consent we have on record for SMS or phone communications.

Texas residents. Under the Texas Data Privacy and Security Act, Texas residents may have the right to confirm whether we process their personal data, to access, correct, or delete that data, to obtain a portable copy, and to opt out of targeted advertising or the sale of personal data. We do not sell personal data. To exercise these rights, or to appeal a decision we make regarding a request, contact us at info@newdoorinvestments.net.

California residents (CalOPPA). We will not distribute your personal information to outside parties for their marketing purposes without your consent, and you may request changes to your personal information using the contact details below.

We comply with the Children’s Online Privacy Protection Act (COPPA); we do not knowingly collect any information from anyone under 13 years of age. Our website, products, and services are directed to adults and are not intended for anyone under 18.

Our services are directed to persons in the United States. If you are located outside the United States, your information will be transferred to and processed in the United States. By using our services, you consent to this transfer.

If we change this Privacy Policy, we will post the changes on this page with a revised effective date. We encourage you to review this policy periodically.

If you have any questions regarding this Privacy Policy, contact us at info@newdoorinvestments.net or call (972) 372-4805.

New Door Investments LLC · 13150 Emily Rd, Dallas, TX 75240, US